Privacy
Backyard Experts Privacy Policy
This privacy policy explains what information Backyard Experts collects when you visit this website, call us, or request an estimate, how we use it, and the choices you have.
- Licensed and Insured
- Google Guaranteed
- Up to 10-Year Warranty
- 10+ Years of Experience
- Free In-Home Consultation
- Based in Rockland, MA
What we collect
Information We Collect
Backyard Experts collects only the information you choose to give us, plus basic technical data that any website receives. When you send the estimate form, call our team, or send us a message, we receive the details you provide, so that we can answer your request and plan the work you ask for.
- Your name, phone number, and email address.
- Your ZIP code, so we can confirm that your property is in our service area.
- The service you need and any details you write in the form.
- The page of this website where you sent the form.
- The content of phone calls, text messages, or emails you exchange with our team.
How we use it
How We Use Your Information
We use your information to respond to your request and to provide the hardscaping services you ask for. That includes contacting you about your estimate, scheduling the consultation and the work, sending estimates and updates, and keeping a record of the work done at your property. We do not use it for unrelated purposes.
- To answer your questions and prepare an estimate.
- To schedule, confirm, and follow up on consultations and projects.
- To send estimates, reminders, and updates about your project.
- To keep a record of past work and warranty details.
Calls and texts
Phone Calls and Text Messages
When you give us your phone number, our team may call you or send you text messages about your estimate, your consultation, or the project you requested. Message frequency depends on your request, and standard message and data rates from your carrier may apply. You can stop text messages at any time.
- Reply STOP to any text message to stop receiving texts from us.
- Reply HELP to a text message, or call our team, if you need assistance.
- Mobile numbers and text message consent are not shared with third parties for their marketing purposes.
Sharing
How We Share Information
Backyard Experts does not sell your personal information. We share it only with service providers that help us run the business, such as the systems we use to receive form requests, manage customer contacts, send messages, and host this website, and only as needed for those tasks. We may also share it when the law requires.
Website data
Cookies and Website Data
This website does not use advertising cookies, tracking pixels, or analytics tools. Our hosting provider may set a small security cookie that helps block automated traffic, and like any web server it records basic technical data, such as the pages requested and the type of browser. You can block cookies and still request an estimate.
Your choices
Your Choices and How to Contact Us
You can ask Backyard Experts to update or correct your information, to stop contacting you, or to delete the information we hold about you when it is no longer needed for a project, a warranty, or a legal record. For any of these requests, call (774) 341-4894 or send us an email.
This website is meant for adults looking for hardscaping services and is not directed to children. This privacy policy may be updated from time to time, and the current version will always be published on this page.
Free estimate
Request Your Free Hardscaping Estimate
When you send this form, Backyard Experts uses your details only to answer your request, as described in this privacy policy. Tell us about the project and include your ZIP code, and our team will contact you about a free, no-obligation consultation.
You can also call (774) 341-4894.
- Licensed and Insured
- Google Guaranteed
- Up to 10-Year Warranty
- 10+ Years of Experience
- Free In-Home Consultation
- Based in Rockland, MA
FAQ
Questions About Your Privacy
These answers cover the most common questions about how Backyard Experts handles the information you share through the estimate form, phone calls, and text messages. If yours is not answered here, call (774) 341-4894 or email backyardexpertscorp@gmail.com, and we will explain.
Does Backyard Experts sell my personal information?
No. Backyard Experts does not sell your personal information. We use the details you share to answer your request and provide our hardscaping services, and we share them only with service providers that help us run the business, such as the systems we use for forms, contacts, messages, and this website.
How do I stop receiving text messages?
Reply STOP to any text message from Backyard Experts and we will stop sending you texts. You can also call our team and ask us to stop contacting you by text, phone, or email. Stopping messages does not affect any work already scheduled, and you can contact us again at any time.
How can I update or delete my information?
Call or email Backyard Experts and tell our team what you would like to change. We can correct your contact details, stop contacting you, or delete the information we hold about you when it is no longer needed for a project, a warranty, or a legal record. We will confirm when it is done.